Frequently Asked Questions

Does my apartment have an ocean view?

Yes, every apartment is beach facing and has a view of the bay.

Is the property beachfront?

Yes, we are located directly opposite Ti Beach, a tranquil and safe swimming spot.

Does my apartment have a spa pool (hot tub)?

Only select apartments have a spa pool.  This amenity will be listed under the specific apartment features. If you are unsure, please get in touch. Note: our apartments with spa pools are very popular so make sure you book well in advance to avoid disappointment.

Does my apartment have a spa bath (jacuzzi)?

Only select apartments have a spa bath.  This amenity will be listed under the specific apartment features. If you are unsure, please get in touch.

Is Wi-Fi available?

Yes, free unlimited Wi-Fi is provided in all apartments.

Do apartments have kitchens and laundry facilities?

1, 2, and 3-bedroom apartments have full kitchens and in-unit washing machines. There are free-to-use communal dryers located on site.

Studio apartment has a kitchenette and access to laundry services upon request.

Is parking available?

Yes, free parking is available - strictly one car space per apartment.

How close is the property to Paihia town centre?

We are about a 10-minute walk to shops, restaurants, and attractions in Paihia.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Please get in touch with us if you are arriving after 8pm.

Are pets allowed?

Sorry – no pets allowed.

Is smoking or vaping allowed?

Smoking and vaping are prohibited inside the apartments.

What can guests do nearby?

Guests can enjoy swimming, sunbathing, and beach walks straight across the road at Ti Beach. We are close to the Waitangi Treaty Grounds, Haruru Falls walking track and Waitangi Mountain Bike Park. All boat tours are just a 10-minute walk away departing from Paihia town centre. You can also catch a ferry to Russell or Urupukapuka Island from Paihia’s wharf.  

Is there a tour desk?

Yes, we can book any tours or activities free of charge.